No parking

A ​woman who was working temporarily in Ontario and renting a house with no private parking complained to us when the municipality denied her a street parking permit because her vehicle had out-of-province plates. We confirmed that this is the municipality's policy, but it is reviewing its permit parking processes within the next year. In the meantime, municipal staff provided the woman with information about where she could park on adjacent streets without a permit, and a municipal lot where she could rent a parking space by the month. The municipality committed to update our Office on its review of the parking policy and relevant by-law.

Read about how we helped other people in our Selected cases.